Terms & Conditions Page

Welcome to IndoEuroSassi. By accessing or using our website and services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using the site.


1. Acceptance of Terms

By visiting, browsing, or purchasing from IndoEuroSassi, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree, please refrain from using the website.


2. Product Information

  • IndoEuroSassi deals in natural marble and stone products

  • Product images, descriptions, sizes, and finishes are provided for reference only

  • Natural variations in color, veining, texture, and pattern are inherent to marble and are not defects

  • Slight size or thickness variations may occur due to stone processing standards


3. Pricing & Availability

  • All prices are subject to change without prior notice

  • Product availability depends on stock and quarry supply

  • IndoEuroSassi reserves the right to cancel or modify orders in case of pricing errors or stock unavailability


4. Orders & Confirmation

  • Orders are confirmed only after payment confirmation or written approval

  • Custom-cut, made-to-order, or specially processed marble orders cannot be cancelled once confirmed

  • IndoEuroSassi reserves the right to refuse or cancel any order at its discretion


5. Payment Terms

  • Payments must be made through approved payment methods listed on the website

  • Full or partial advance payment may be required before order processing

  • Taxes, duties, and shipping charges (if applicable) are borne by the customer unless stated otherwise


6. Shipping & Delivery

  • Delivery timelines are estimates and may vary due to logistics, location, or external factors

  • IndoEuroSassi is not responsible for delays caused by transporters, natural conditions, or unforeseen events

  • Customers must inspect products at the time of delivery


7. Returns & Refunds

  • Returns, replacements, and refunds are governed strictly by the Return & Replacement Policy

  • Installed, cut, altered, or used marble products are not eligible for return or refund


8. Installation & Usage Disclaimer

  • IndoEuroSassi does not provide installation services unless explicitly agreed

  • Damage caused during or after installation is not the responsibility of IndoEuroSassi

  • Customers should follow standard stone installation and maintenance practices


9. Intellectual Property

  • All website content including text, images, logos, designs, and trademarks are the property of IndoEuroSassi

  • Unauthorized use, copying, or reproduction is strictly prohibited


10. Limitation of Liability

IndoEuroSassi shall not be liable for:

  • Indirect, incidental, or consequential damages

  • Losses arising from improper handling, storage, or installation

  • Differences arising from natural stone characteristics


11. Governing Law

These Terms & Conditions are governed by the laws applicable in India, and any disputes shall be subject to the jurisdiction of Indian courts.


12. Policy Updates

IndoEuroSassi reserves the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website implies acceptance of the updated terms.

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